We are here to assist you. Our platform is designed to make your learning experience easy.
Getting started with BridgePrep
What’s the BridgePrep methodology?
What is the difference between BridgePrep’s product offerings?
I forgot my password, how do I retrieve it?
Why can’t I access my account?
How can I reset my password?
Wrong user name or password?
Can I log into my BridgePrep account from any computer with my username and password, or am I limited to a single computer?
I left my computer for a while and when I returned and clicked on a link I was taken to the login screen.
Can I get help rostering my learners?
If a new learner is added how do I activate their account?
How do I roster a single learner?
How do I roster learners in mass?
Can I deactivate a learner?
When working with the Account Manager what information should I provide?
What type of roster management method does BridgePrep follow?
If I need help with rostering who do I contact?
Admin Pathway Reports
Admin App feedback for students
What’s an Admin Pathway?
Once an Admin Pathway has been published can the admin make changes?
Can students modify the Admin Pathway once created?
How do students know if they are using a pathway created by an admin?